Privacy policy
Last updated: December 23, 2025
This Privacy Policy describes how Lucas and Mila (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from lucasandmila.com (the “Site”) or otherwise interact with us (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Information We Collect
Information You Provide Directly
We collect information you voluntarily provide, including:
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Name, address, phone number, and email address
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Billing and shipping information
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Payment confirmation details
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Account login information
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Customer support communications
Providing certain information is necessary to place orders or use account features.
Information Collected Automatically
When you visit our Site, we automatically collect:
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IP address
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Browser and device information
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Pages viewed and interactions
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Approximate location (based on IP)
This information is collected using cookies and similar technologies.
Information from Third Parties
We receive information from trusted third parties, including:
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Shopify, which powers our online store
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Payment processors handling transactions
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Analytics and marketing partners
All third-party data is processed in line with this Privacy Policy.
How We Use Your Information
We use your personal information to:
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Process and fulfill orders
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Communicate about orders, returns, or accounts
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Provide customer support
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Improve our Services and website performance
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Send marketing communications (where permitted by law)
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Detect and prevent fraud or abuse
Cookies
We use cookies and similar technologies to:
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Enable essential website functions
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Remember preferences
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Analyze website performance
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Support marketing activities
You can manage cookies via your browser or our cookie banner.
More information is available in our Cookie Policy.
Sharing Your Personal Information
We may share your information with:
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Service providers (payment, shipping, IT, analytics)
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Marketing partners
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Affiliates
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Legal authorities when required by law
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Parties involved in business transactions (e.g. mergers)
We do not sell your personal information.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
Children’s Privacy
Our Services are not intended for children under 16, and we do not knowingly collect their personal data.
Data Security & Retention
We use reasonable security measures, but no system is 100% secure.
We retain personal data only as long as necessary for legal, operational, or contractual purposes.
Your Rights (GDPR / AVG)
Depending on your location, you may have the right to:
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Access your data
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Correct inaccurate data
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Request deletion
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Restrict or object to processing
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Withdraw consent
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Data portability
You may exercise these rights by contacting us.
International Transfers
Your information may be processed outside your country. Where required, we rely on approved safeguards such as Standard Contractual Clauses.
Contact
For privacy questions or requests, contact us at: